AI agents
Assistants for WhatsApp, web and internal channels grounded in your knowledge.
Service by market
AI & Automation in Madrid
We automate repetitive work and add intelligence where decisions happen.
Market
Madrid, Spain
Time zone
Central European Time (UTC+1 / UTC+2 in summer)
Working language
Spanish (Spain) and English
Operating mode
Remote operation from Mexico for Madrid, with meetings in your time zone and travel when a project requires it.
Local context
How we work with Madrid
We serve Madrid remotely from Mexico, scheduling sessions in Central European Time and travelling when a project calls for it. We do not operate an office in the city.
Madrid is a decision hub for many companies looking toward Latin America. We work that bridge with editorial and market judgement on both sides, adapting language, references, tone and calendar to local expectations.
Remote operation from Mexico for Madrid, with meetings in your time zone and travel when a project requires it.
We don't publish rates: every scope is quoted against objectives, deliverables and duration.
Approach
AI & Automation: how we approach it
We identify the workflows where AI can create measurable value—service, lead qualification, quoting, support and reporting—and connect solutions to your existing systems.
Our own products, including Factuwa and contakta.me, let us implement quickly with proven standards for security, interaction cost and human oversight.
Service deliverables
Automation
Workflows that remove manual tasks across teams and tools.
Integrations
Connections to CRM, ERP, billing, scheduling and databases.
Analytics
Dashboards for performance, inference cost and response quality.
Process
How a project moves forward
01
Map
We identify processes and prioritize by impact and effort.
02
Pilot
A focused test with success metrics defined before scaling.
03
Implement
Integrations, security controls and team enablement.
04
Improve
Conversation reviews, prompt refinement and new capabilities.
Coverage
Areas we typically cover in Madrid
Salamanca
Chamberí
Chamartín
Castellana district
Las Rozas
Community of Madrid
Geographic reference points. Actual operation is defined per project.
FAQ
What clients usually ask
Will my data be exposed?
No. We define what information reaches each model, use providers with no-training agreements and maintain auditable interaction records.
Can it connect to our current CRM?
Yes. We work with APIs and automation across leading platforms and build secure bridges where no API exists.
Does AI replace our team?
No. It removes repetitive work and scales service; sensitive decisions remain with people.
This service in other markets
AI & Automation in other markets
Tell us the challenge and we'll share scope, timing and how we would run it.