AI agents
Assistants for WhatsApp, web and internal channels grounded in your knowledge.
Service by market
AI & Automation in Portugal
We automate repetitive work and add intelligence where decisions happen.
Market
Portugal
Time zone
Lisbon time (UTC+0 / UTC+1 in summer)
Working language
We work in English and Spanish; Portuguese-language content is produced with native speakers
Operating mode
Remote operation from Mexico for Portugal, with meetings in your time zone and travel when a project requires it.
Local context
How we work with Portugal
We serve Portugal remotely from Mexico. We coordinate in Lisbon time and work with native speakers for all Portuguese-language content.
Lisbon and Porto concentrate much of the technology, tourism and services ecosystem looking to grow into Spanish-speaking markets. That crossing point is where we add the most: bilingual strategy with cultural judgement in both directions.
Remote operation from Mexico for Portugal, with meetings in your time zone and travel when a project requires it.
We don't publish rates: every scope is quoted against objectives, deliverables and duration.
Approach
AI & Automation: how we approach it
We identify the workflows where AI can create measurable value—service, lead qualification, quoting, support and reporting—and connect solutions to your existing systems.
Our own products, including Factuwa and contakta.me, let us implement quickly with proven standards for security, interaction cost and human oversight.
Service deliverables
Automation
Workflows that remove manual tasks across teams and tools.
Integrations
Connections to CRM, ERP, billing, scheduling and databases.
Analytics
Dashboards for performance, inference cost and response quality.
Process
How a project moves forward
01
Map
We identify processes and prioritize by impact and effort.
02
Pilot
A focused test with success metrics defined before scaling.
03
Implement
Integrations, security controls and team enablement.
04
Improve
Conversation reviews, prompt refinement and new capabilities.
Coverage
Areas we typically cover in Portugal
Lisbon
Porto
Cascais
Braga
Algarve
Coimbra
Geographic reference points. Actual operation is defined per project.
FAQ
What clients usually ask
Will my data be exposed?
No. We define what information reaches each model, use providers with no-training agreements and maintain auditable interaction records.
Can it connect to our current CRM?
Yes. We work with APIs and automation across leading platforms and build secure bridges where no API exists.
Does AI replace our team?
No. It removes repetitive work and scales service; sensitive decisions remain with people.
This service in other markets
AI & Automation in other markets
Tell us the challenge and we'll share scope, timing and how we would run it.